Insurance repairs & make safe
When a property is damaged, the first hours matter.
Lykee secures the site, protects people and contents, documents the damage and prepares an accurate scope — then delivers the reinstatement through to sign-off. One builder, one point of contact, from make safe to handover.
Built for the insurance industry
10+ years of hands-on insurance experience.
We understand the claims process — from the first emergency call-out, through photo-documented reports and itemised scopes, to approved reinstatement and a clean handover to the policyholder. We work for insurers, loss adjusters, builders' panels and property owners across Victoria.
What we do
Emergency make safe
Rapid attendance to secure the property — tarping, temporary roofing, boarding up, propping, isolating services and removing immediate hazards.
Damage assessment & reports
Photo-documented site inspections, cause-of-damage observations and clear make safe and building reports for insurers and loss adjusters.
Scoping & estimating
Itemised, first-principles scopes of works and quotes with clear inclusions, so claims can be assessed and approved without back-and-forth.
Reinstatement & major repairs
Full rebuild of damaged areas — structure, roofing, plaster, wet areas, kitchens, joinery, flooring and finishes — back to pre-loss condition.
Water & wet-area repairs
Leak and escape-of-water rectification, drying coordination, waterproofing, re-sheeting and specialist tiling.
Policyholder care
Respectful, clear communication with occupants, staged works so people can stay in place where possible, and police-checked trades.
How a claim runs with Lykee
01
Notify
Job received from insurer, adjuster or owner.
02
Make safe
Site secured and hazards controlled.
03
Report
Photos, findings and make safe report issued.
04
Scope & quote
Itemised estimate for assessment.
05
Reinstate
Approved works delivered on program.
06
Handover
Completion photos, certificates and sign-off.
Claim types
Make safes and major repairs across every claim type.
Storm, hail & wind
- Emergency tarping and temporary roof covers
- Roof sheet, tile, gutter and flashing replacement
- Ceiling collapse removal and re-sheeting
- Internal water-damage reinstatement
Escape of water
- Burst pipes and leaking showers
- Leak isolation and make safe
- Strip-out of affected plaster, flooring and joinery
- Waterproofing, re-tiling and wet-area rebuilds
Fire & smoke
- Site security, fencing and structural propping
- Demolition and removal of fire-damaged materials
- Frame, roof and services reinstatement
- Smoke-affected areas sealed and repainted
Malicious damage
- Break-in, vandalism and glass
- Board-up and emergency lock changes
- Door, frame and window replacement
- Graffiti removal and after-hours commercial make safes
Major works
- Major structural reinstatement
- Large-loss rebuilds of homes and commercial units
- Coordination of engineers, surveyors and permits
- Full compliance documentation at handover
- Photo-documented make safe and building reports
- Itemised scopes with clear inclusions and exclusions
- Director-level oversight on every claim
- Licensed, insured and police-checked trades
- Regular progress updates through to completion
- Finish quality matched to existing — not just "repaired"